Every lead
replied to in
30 seconds.
On autopilot.

Usetta handles every inbound message across WhatsApp, LinkedIn, Instagram, Facebook, and website chat, classifying intent, moving conversations forward, and booking meetings. Without you lifting a finger.

Replies in under 30 seconds  ·  3-day free trial  ·  Card required

Usetta Inbox
Leads
Marcus ChenWA
Saw your post about the...
Priya NairLI
What's the pricing for...
James OkaforWC
Hi, I'd love to learn...
Sara AlawiIG
Loved the reel! Do you...
Marcus Chen
cold
Hey, I saw your post about sales automation. Is this good for a small team of about 10 people?
Marcus · just now
Autopilot active, replies sent automatically
"

We couldn't follow up on every DM manually. Usetta made that a non-issue.

ZANA
AI content-and-leads OS · Built by Anqor Studios

ZANA's content engine generates a steady flow of inbound inquiries across LinkedIn, Instagram, and website chat. Usetta handles every conversation, classifying intent, replying in context, and routing warm leads toward a booking automatically.

< 30s
First response on Autopilot
24/7
Coverage across all channels
3
Channels connected and active
0
Manual replies needed
The platform

One inbox.
Every channel.
One AI that never misses.

Usetta connects every inbound channel into a single intelligent inbox. Every message is read, classified, and answered by AI that knows your product, your tone, and your sales goals, so no lead ever goes cold.

If you've used ManyChat for Instagram DMs, you already know how powerful automated messaging is. Usetta is what that looks like across every channel your leads actually use, including WhatsApp and LinkedIn, where ManyChat doesn't go.

ManyChat
Instagram DMs Facebook Messenger
Flow-builder automations, keyword triggers. Strong on Meta channels. WhatsApp and LinkedIn not supported.
vs
Usetta
WhatsApp LinkedIn DM Instagram Facebook Website chat
AI reads intent on every message — classifying what each lead actually wants, not matching keywords. All channels feed one inbox, managed by one AI with full context on every lead.
Unified inbox

Every channel. One place. One AI.

WhatsApp DMs, LinkedIn messages, Instagram replies, Facebook Messenger threads, website chat — all in a single inbox, managed by one AI that knows your entire sales context. Context travels with every lead, across every channel.

  • All 5 channels connected via OAuth or JS embed in under 2 minutes each
  • Conversations unified, same lead across channels, one thread
  • Live in under 10 minutes, no engineers, no onboarding calls
Usetta Inbox
All leads
Marcus ChenWA
Saw your post about the...
Priya NairLI
What's the pricing for...
James OkaforWC
Hi, I'd love to learn...
Sara AlawiIG
Loved the reel! Do you...
David ParkFB
Saw your ad, interested...
Marcus Chen
engaged
interested 94%
Hey, I saw your post about sales automation. Is this good for a small team of about 10 people?
Marcus · 9:41 AM
Hi Marcus! Great timing. Usetta is built for exactly this. Most teams of 8–15 see their first booked meeting within the first week. Want me to send the quick-start guide?
Usetta · 9:42 AM · Autopilot
Yeah that'd be great. What's the cost?
Marcus · 9:43 AM
Autopilot active
Intent engine

It reads every message before it replies.

Powered by Claude Haiku, Usetta classifies the intent behind every incoming message, not keywords, but meaning. It knows the difference between a lead ready to book and one raising an objection, and responds accordingly every time.

  • 6 intent classes: interested, objecting, question, booking, unsubscribe, not_relevant
  • Lead state tracked from cold → engaged → hot → booked
  • Reply generated by Claude Sonnet, shaped by your knowledge base
  • When a lead says "I'd like to book for 4pm Tuesday", Usetta detects booking intent and sends your calendar link automatically
Intent Classification
Live classification Live
"I'd love to book a call to learn more about this."
booking
97%
"Seems a bit expensive for what it does, honestly."
objecting
91%
"What does it cost for a team of 15?"
question
88%
interested objecting question booking unsubscribe not_relevant
Operating modes

You decide how much control to keep.

Not every team is ready to hand the wheel over entirely. Usetta ships with two modes you can switch per channel at any time: Autopilot for speed, Draft for oversight. Most teams start on Draft and move to Autopilot within a week.

  • Autopilot: AI sends in under 30 seconds, no human required
  • Draft: AI writes the reply, you approve before it sends
  • Set different modes per channel, switch any time, instantly
Operating Mode
Channel mode
Autopilot
AI sends automatically
Replies go out in under 30 seconds, around the clock.
Draft
AI drafts, you approve
One click to send. AI does the work; you keep final say.
Recent activity
Marcus Chen
WhatsApp
Sent 23s ago
Sara Alawi
Instagram
Sent 4m ago
Priya Nair
LinkedIn · Draft
Pending review
Works where your leads already are
WhatsApp
LinkedIn
Instagram
Facebook
Website chat
Connects via official WhatsApp Business Platform, LinkedIn API, and Instagram Graph API  ·  Website chat connects via a lightweight JS embed
What's included

Everything you need to
run inbound on autopilot.

Everything in one plan.

Every capability listed here is included in the $49/workspace/month plan. Connect a channel and your AI is live in minutes. Add team members and each one gets their own dedicated workspace — billed to you, set up by them.

Unified inbox

All 5 channels flow into one place. Every conversation in one view, one AI managing all of them.

Autopilot mode

Replies go out in under 30 seconds, around the clock. Toggle per channel — some channels on autopilot, others in draft, depending on how much oversight you want.

Draft mode

AI writes the reply, you approve before it sends. One click to send, one to discard.

AI intent classification

6 intent classes detected on every message: interested, objecting, question, booking, unsubscribe, not_relevant.

Lead state machine

Every lead tracked through cold → engaged → hot → booked. Replies adapt to where each lead stands.

12-field knowledge base

Company, ICP, tone, goal, objection playbook, pricing handle, social proof, do-not-say rules, and more.

Guardrails & do-not-say rules

Hard rules enforced on every reply. The AI never says what you've told it not to say.

OAuth channel connect

Each channel connects via OAuth in under 2 minutes. No API keys to manage, no technical setup.

Auto-scheduling

When a lead expresses booking intent, Usetta detects it and sends your calendar link at exactly the right moment — while they're still engaged in the conversation.

Team workspaces

Invite a team member and they get their own dedicated workspace — their own inbox, their own AI, their own channels. Billed to your account. You manage the team, they manage their leads.

Multiple workspaces

Run multiple businesses or manage multiple clients under one account. Each workspace is fully independent — own inbox, own knowledge base, own AI — and you switch between them in one click.

API & MCP access Custom

Connect Usetta to your own tools, workflows, and AI agents via API or MCP. Available on Custom plans for teams building on top of Usetta.

CRM integrations Custom

Push qualified leads and conversation data directly into HubSpot, Salesforce, or your own CRM. Configured as part of Custom onboarding.

Use cases

Built for any team
with an inbound problem.

If people are messaging you and you're not responding fast enough, Usetta fixes that, across any industry, any channel.

Content-driven businesses

Turn content engagement into booked calls

You post on LinkedIn or Instagram and DMs start coming in. Usetta catches every one, classifies intent, replies in context, and sends warm leads to your booking link before the interest cools.

"Loved your post! What exactly does this do?" → Usetta replies within 90 seconds, qualifies intent, books the interested ones automatically.
B2B SaaS & agencies

Handle every inbound lead without adding headcount

Product sign-ups, LinkedIn responses, website chat enquiries. Usetta fields them all. It handles objections with your playbook and escalates high-intent leads at exactly the right moment.

"We're already using [Competitor]. Why switch?" → Usetta responds with your objection playbook, then routes toward a demo booking.
Consultants & coaches

Pre-qualify leads before they reach your calendar

Stop wasting time on discovery calls with unqualified leads. Usetta asks the right questions, advances high-fit leads toward your calendar, and gracefully disqualifies those that aren't a match.

"How much do you charge?" → Usetta handles the pricing question, qualifies budget and timeline, sends the booking link only to serious prospects.
E-commerce & DTC

Answer product questions and convert instantly

WhatsApp and Instagram DMs are your storefront's front desk. Usetta answers product questions, handles delivery enquiries, and turns browsing messages into purchasing customers, automatically.

"Do you ship to Dubai?" → Usetta answers immediately, adds social proof, nudges toward purchase with a direct product link.
What changes

What your inbox looks like after you turn it on.

Every message answered.
Autopilot responds to every inbound lead across every channel, around the clock, before interest has a chance to cool. The reply goes out in under 30 seconds — whether the message came in at 2pm or 2am.
Every lead qualified.
The intent engine reads each message and moves leads forward on its own, from cold to engaged to booked, without a human in the loop. Your calendar fills itself.
Every deal, your call.
Switch any channel to Draft mode at any time. Usetta writes the reply; you decide what goes out. The same AI, the same quality, on your terms, at whatever level of oversight you need.
Pricing

Simple pricing.
Scales with your team.

One flat rate per workspace. Add team members and each gets their own. Volume discount kicks in automatically at 5+.

Pro  ·  per workspace
$ 49  / month
Everything you need to run inbound on autopilot. One workspace, all channels, full AI.
WhatsApp, LinkedIn, Instagram, Facebook & Website Chat
300 conversations / month  (top-ups available)
Autopilot & Draft mode per channel
AI intent classification & lead state machine
12-field knowledge base & guardrails
Automations & follow-up sequences
Team workspaces — invite members, each gets their own
Multiple workspaces under one login
5+ workspaces  →  volume pricing applies automatically
Start for free
3-day free trial  ·  Card required  ·  Cancel anytime
Custom  ·  teams of 5+
Talk to us
Volume pricing for larger teams, plus integrations and dedicated setup.
Everything in Pro
Volume discount — 5, 10, 20+ workspaces
Higher conversation limits per workspace
API & MCP access for custom integrations
CRM sync (HubSpot, Salesforce, custom)
Dedicated onboarding & knowledge base setup
Priority support SLA
Talk to us
Tell us your team size and we'll send a quote
FAQ

Common questions

  • WhatsApp Business, LinkedIn DM, Instagram Direct, Facebook Messenger, and Website Chat. All channels feed into one unified inbox managed by a single AI.
  • Usetta uses Claude Haiku to classify the intent of each incoming message, then passes the intent and lead state to Claude Sonnet for reply generation. Every reply is shaped by your 12-field knowledge base, your product description, ICP, tone, objection playbook, and booking link, so it sounds like you, not a generic chatbot.
  • In Autopilot, Usetta generates and sends replies automatically. Leads get a response in under 30 seconds with no human in the loop. In Draft mode, Usetta generates the reply and queues it for review before sending. You can set different modes per channel.
  • Most teams are live in under 10 minutes. Connect channels via OAuth (about 2 minutes each), fill your 12-field knowledge base (5 minutes), choose Autopilot or Draft, and you're done. No engineering required.
  • When you invite a team member, they get their own dedicated workspace — their own inbox, their own AI, their own channel connections. It's billed at $49/month to your account. They log in with their own email and manage their own leads independently. You see the full list of team workspaces from your account and own the billing. At 5+ workspaces, volume pricing applies automatically.
  • Everything. All channels (WhatsApp, LinkedIn, Instagram, Facebook, Website Chat), 300 conversations per month, Autopilot and Draft mode, full knowledge base, lead state machine, AI intent classification, guardrails, and automations. No per-channel fees. $49/workspace/month is the flat rate.
Insights

Turning inbound into booked meetings.

View all posts

Start closing inbound leads.
Tonight.

Connect your first channel in 2 minutes. Your AI is live in 10.

3-day free trial  ·  Card required  ·  Built by Anqor Studios, Dubai, UAE